We will deal with your order in 2 or 3 working days and supply you the tracking number after receiving your payment. It usually takes about 8-14 days to arrive for the UGG boots. We ship via registered service to ensure fast and secure shipping. The registered service allows the delivery of your ugg boots to be tracked.
We are committed to providing high quality boots to our customers. If you receive damaged boots, please take a picture of the damage, then we will gladly provide a refund or replacement upon receiving proof of damage. We do generally trust people, however we have had to implement this policy because of the very small percent of people who ruin it for everyone else by being dishonest. We do not supply exchange, so please take more care to buy the comfortable item that you need.
We clearly state our prices, brand and return policy on our website. If you are unsure of anything or do not agree with our return policy please do not purchase. We welcome any point of clarification or enquires made via our customer service email.
